The Bank adheres to an IMS policy which reflects its commitment to achieve its objectives and is consistent with the overall strategic direction as follows: 

 

As a universal Bank with a social mission, LANDBANK endeavors to deliver quality, secure and responsive banking services while promoting development and sustainability. 

Toward this end, LANDBANK will:

- Promote a culture of service excellence, professionalism, and social responsibility across all ranks;

- Ensure that services are effective, at par with local and international standards, and responsive to the changing needs of clients and stakeholders;

- Comply with applicable laws, regulations and covenants that we subscribe to; and ensure that financed projects adhere to all environmental laws and regulations; and

- Continuously improve our integrated management system by incorporating applicable best practices based on relevant ISO Standards.

 

We believe that putting premium on quality is one of the best ways of showing how much we value our relationship with clients, partners and other stakeholders.